A road hazard damage is a damage that occurs when a tire fails as a result of a puncture, sidewall impact bruise or impact break incurred during the course of normal driving on a maintained road. These types of road hazards are not typically covered under the tires manufactures’ warranties; so many drivers value the peace of mind that Tire Road Hazard Protection provides.
If possible, you should return to the selling dealer where you originally purchased this Plan, for tire repair or replacement. If you are away from the original selling dealer, you must contact the Program Administrator by calling 866-830-4189 for assistance in locating the nearest participating facility. Prior authorization must be obtained to replace a tire damaged by a road hazard. YOU MUST PRESENT THE ORIGINAL INVOICE SHOWING THE PURCHASE OF THE TIRE(S) AND THE PLAN. The damaged tire must be made available for inspection by the facility and/or the Program Administrator. All claims and any required documentation must be submitted to the facility or the Program Administrator within 60 days of the date of failure and/or service. This Plan does not have a deductible.
The Plan is valid for a period of 3 years or until any portion of the tire is worn to 2/32 of an inch or less, whichever occurs first.
Tire Replacement:If a tire becomes unserviceable because of a road hazard during the useable tread life of the tire, it will be replaced with a new tire. If available, an exact make/model replacement tire will be installed. If not available, a comparable quality tire will be installed. If the tire failure occurs within the first 33% of useable treadwear, and cannot be safely repaired per manufacturer's guidelines, the tire will be replaced with coverage up to 100% of the original price paid for the tire. After the first 33% of useable treadwear, you will be charged for the consumed useable treadwear on the original tire, times the original selling price of the tire. You will be responsible for any taxes, mounting, balancing, and any other miscellaneous fees. When the tread is worn down to 2/32" the tire is considered worn out and is not eligible for adjustment. If you want a Plan on the replacement tire, you must purchase a new Plan for the new tire.
Tire Repair:If your tire is damaged due to a road hazard and can be safely repaired, the tire will be repaired per manufacturer's guidelines at any participating facility. The Plan will cover up $20.00 to have the tire repaired. The Plan will remain in effect.
For 36 months from the Plan Purchase Date, you may receive flat tire changing assistance by calling the service provider of your choice. If you need assistance in locating a service provider in your area, you may call 866-830-4189. You will be reimbursed up to $75 for eligible expenses incurred for flat tire changing assistance. Flat tire changing assistance is strictly limited to the installation of your useable spare tire. If you require a tow or any other service you are solely responsible for those charges. This benefit applies only to motorized passenger vehicles and specifically excludes trailers or those vehicles listed under the exclusions and limitations.
The following documentation must be submitted to the Program Administrator within 60 days of service to receive a reimbursement:1. A photocopy of the original invoice showing the purchase of the Plan and your complete name, address, and telephone number.2. A photocopy of the paid invoice for spare tire installation from a valid auto service provider. This paid invoice must detail the name address, and telephone number of the service provider.
Submit the above documentation to: Road Hazard Plan Roadside Assistance, P.O. Box 33535 Denver, CO 80233.
The following vehicles are not eligible for Plan coverage: Vehicles with a manufacturer's load rating capacity of greater than 1 ton. Vehicles used for farm or agricultural purpose. Commercial vehicles. Coverage excludes damage from off-road use, collision, fire, vandalism, theft, snow chains, manufacturer's defects, abuse and neglect (i.e., improper application, improper inflation, overloading, brake lock up, wheel spinning, torque snags, etc.), cosmetic damage, sidewall abrasions or other appearance items that do not affect the safety or performance of the tire. Tires with torn beads. Also excluded are damages or irregular wear caused by misalignment, mechanical failures or interference with vehicle components, tires that have been repaired in a manner other than per manufacturer's guidelines. Road hazard that was sold on used tires. This Plan covers only the tires registered to the customer and listed by DOT number during the initial registration. CONSEQUENTIAL AND INCIDENTAL DAMAGES ARE EXCLUDED. Some states do not allow the exclusion or limitation of consequential and incidental damages; therefore, such limitations or exclusions may not apply to you. No expressed guarantees given other than that stated herein. This Plan gives you specific legal rights; you may have other rights, which vary from state to state.
This Plan is non-transferable.
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